Health Delivery

Notice of privacy practices

I.  Understanding your health record:

Each time you visit a Health Delivery, Inc. (HDI) facility for services, a record of your visit is made. The record contains your symptoms, exam findings, test results, diagnoses, treatment given and the plan for your future care. Understanding what is in your record and how the information is used helps you to ensure the information is correct, understand why others may review your information and make and informed decision when consenting to disclosures.

II. Your health information rights: 

Although your health record is the physical property of HDI, the information belongs to you. You have the right to:

  • Inspect and receive a copy of your health record,
  • Request a restriction on certain uses and disclosures of your record. For example: You may ask that we only send information related to an auto accident to you auto insurance carrier. HDI is not required to agree to it by law, but will make every effort to do so, if possible.
  • Request a correction/amendment to your health record if you believe the information about you is incorrect or incomplete
  • Receive a listing of certain disclosures HDI has made of your information upon request. The information is maintained for six years or the life of the record, whichever is longer
  • Revoke your written authorization to use or disclose health information. This does not apply to health information we have already sent, based on a consent that you have already signed or in circumstances where the authorization was obtained as a condition of receiving insurance. The insurer has the legal right to contest a claim under the policy.
  • Obtain a paper copy of teh Notice Of Privacy Practices upon request.

III.  HDI’s Responsibilities

HDI is required by law to:

  • Maintain the privacy of your health information
  • Inform you about our privacy practices regarding health information that we collect and maintain about you
  • Accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations
  • honor the terms of this notice or any subsequent revisions of this notice.

Health Delivery, Inc. reserves the right to change its privacy practices and to make the new provisions effective for all protected health information it maintains.

HDI understands that health information about you is personal and is committed to protecting it. HDI will NOT use or disclose your health information without your permission, except as described in this notices and as permitted by the Privacy Act and by Michigan State Law.

IV.  How HDI May Use/Disclose Health Information About You

The following categories describe how we may use and/or disclose health information about you:

  • We will use and disclose health information to provide your treatment. For example:  Your health care information may be sent to another health care facility, if an HDI provider refers you for further treatment.
  • If you are transferred to another facility for further care and treatment, HDI may disclose information to that facility to let them know the type of treatment you have already received and any necessary information about your condition.
  •  We will use and disclose health information for payment purposes.  For example:  If you have private insurance, Medicare, or Medicaid coverage, a bill will be sent to your health plan for payment.  The information on or accompanying the bill will include information that identifies you, as well as your diagnosis, procedures performed and supplies used for your treatment.
  • We will use and disclose your health information for health care operations.  For example:  We may use your health information to evaluate your care and treatment outcomes for quality improvement purposes. The information is used to improve the quality and effectiveness of the services we provide.
  • Business Associates:  HDI provides some health care services and related functions through the use of contracts with business associates.  For example, HDI may have contracts for medical transcription.  HDI may disclose your health information to business associates so that they can perform their jobs.
  • Communication with family:  HDI health care providers may use or disclose your health information to others responsible for your care, unless you object.  For example, HDI may provide your family members, other relatives, close personal friends or interpreters in order to provide you proper care and services.  HDI may use the services of an outside interpreter.  This may require the use or disclosure of your personal health information to the interpreter.
  • Research:  HDI may use or disclose your information for research purposes.  Whenever possible, patient information will be de-identified in the report.
  •  Uses and disclosures about decedents:  HDI may use or disclose health information about deceased patients to a coroner or medical examiner for the purpose of identifying a deceased person, determining a cause of death or other duties as authorized by law.  HDI may also disclose health information to funeral directors consistent with applicable law, as necessary to carry out their duties. 
  • Organ procurement organizations:  HDI may use or disclose your health information  to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of organs for the purpose of facilitating organ, eye or tissue donation and transplant.
  • Appointment reminders:  HDI may contact with a reminder that you have an appointment for medical care at an HDI facility or to advise you of a missed appointment.
  • Food and Drug Administration (FDA):  HDI may use or disclose your health information to the FDA in connection with an FDA-regulated product or activity. 
  • Public Health:  HDI may use or disclose your health information to public health or other appropriate government authorities as follows:

        * To government authorities authorized by law to collect/receive information for the purpose of preventing or controlling disease, injury or disability, or conducting  public health surveillance, investigations or interventions.

         * To government authorities authorized to receive reports of suspected abuse, neglect or domestic violence as required by law or to prevent serious harm.

     *   To prevent or lessen a serious and imminent threat to the health and safety of an individual or the

Law Enforcement:  HDI may use or disclose health information for law enforcement activities as authorized by law or in response to a court order.

Health Oversight Activities:  HDI may use or disclose health information to health oversight agencies for activities authorized by law.  These activities include:  Investigations, audits, inspections and other actions.

Compelling Circumstances:  In certain circumstances affecting the health or safety of an individual, HDI may:

  • Disclose limited information where requested by a law enforcement official for the purpose of identifying or locating a suspect, fugitive, material witness or missing person.
  • Disclose information if we determine that it may be in your best interest.  For example, if you are believed to be the victim of a crime and we are unable to obtain your agreement because you are incapacitated or in the event of another emergency situation.
  • Disclose information to report a crime committed on HDI facility premises or when HDI is providing care.

Any other uses and disclosures will be made only with your express written authorization, that can you may later revoke in writing at any time.  (Such a revocation would not apply where the health information has already been disclosed or used)

To exercise your rights under this notice, to ask for more information or to report a problem, contact the Corporate Privacy Officer for Health Delivery, Inc.  The contact information is listed below.

Deborah A. Faerber
Corporate Privacy Officer
DRG Adminstrative Office
501 Lapeer
Saginaw, MI  48607
(989) 759-6466