Health Delivery
CFO - Sharron Gallop

CFO – Sharron Gallop wins 2014 Jeffrey T. Latman Leadership in Healthcare Finance Award

Sharron Adamms Gallop 


This award is dedicated in memory of Jeffrey T. Latman’s outstanding leadership and service to community health centers nationwide in the area of finance.  This award in presented to Sharron Adams Gallop, Chief Financial Officer of Health Delivery, Inc., who serves a senior level finance role and whose work best exemplifies excellence, leadership, and integrity in strengthening health center fiscal operations.

“I am extremely honored and flattered to be selected for this 2014 award.  I have had the pleasure of over 25 years of working with and learning from Jeff.”





Saleem Mannan wins Board Member of the Year

Saleem Mannan wins Board Member of the Year

Saleem Mannan – Chairman of the Board.

Saleem has served on HDI’s Board of Directors since 1998, joining as a patient board member.  He has presided as Chair since September 2007, guiding HDI through many challenges and opportunities.  Saleem is highly engaged with the HDI service community, is a leader in advocacy efforts, and he takes the health center’s role as a steward of federal funds very seriously.  Unfortunately, Saleem is retiring from the board this fall.  He will be tremendously missed.  We thank him for everything he has done, and congratulate him on receiving the Ralph C. Mills Health Center Board Member of the year 2014.





Click for more information

Click for more information








Martin Luther King, jr

Monday, January 21, 2013

Dear Colleagues,

I would like to take a moment on this Martin Luther King, Jr. Holiday to recognize the significance and importance of this day to America and to the world.  In Coretta Scott King’s words, “On this holiday, we commemorate the universal, unconditional love, forgiveness and nonviolence that empowered his revolutionary spirit.”

I do not feel that I can honor this day in my own words better than Coretta Scott King, Dr. Martin Luther King, Jr.’s widow, did in her words.  Some of Mrs. King’s explanation of the meaning of the King Holiday I will include here.  For her complete statement, please follow this link:

“Dr. King once said that we all have to decide whether we ‘will walk in the light of creative altruism or the darkness of destructive selfishness.  Life’s most persistent and nagging question, he said, is ‘what are you doing for others?’”

“We call you to commemorate this Holiday by making your personal commitment to serve humanity with the vibrant spirit of unconditional love that was his greatest strength, and which empowered all of the great victories of his leadership.  And with our hearts open to this spirit of unconditional love, we can indeed achieve the Beloved Community of Martin Luther King, Jr.’s dream.

May we who follow Martin now pledge to serve humanity, promote his teachings and carry forward his legacy into the 21st Century.”

I feel that we at Health Delivery have the opportunity to perform this service every day.  However, especially today, I hope that we can all say we did try today “to love and serve humanity.”


Brenda M. W. Coughlin, M.D., MPH, FAAFP



January 16, 2013

For more information, contact:

Sandra Lindsey, CEO at Saginaw County Community Mental Health Authority

989-797-3501 or

Healthcare initiative will improve care, reduce costs

SAGINAW — A coalition of healthcare providers, social service agencies and other partners have launched a major initiative that will improve healthcare for thousands of low-income Saginaw County residents with chronic disease.

Using an innovative, personalized care model, Saginaw Pathways to Better Health will improve outcomes for adults insured by Medicare, Medicaid or dual eligible and help reduce costs for the care of conditions such as diabetes, hypertension and cardiovascular and kidney disease.

“Chronic diseases are among the leading causes of death in the U.S. and in Saginaw County,” says Kim Morley, CEO of the Michigan Health Information Alliance. “Lower income individuals tend to have higher rates of many of these diseases, such as heart disease and diabetes. And they generally have more serious complications and higher death rates from them.

“Saginaw Pathways will help ensure people get the kind of care they need, by taking a broader view of the many factors that may affect their lives and their healthcare.”

Morley says the program will be based upon the Pathways Community Hub model. This puts specially trained community health workers (CHWs) in regular contact with patients so they are able to monitor living conditions and other factors that may affect management of their disease — from nutrition to transportation.

Care is coordinated through the community “Hub,” which ensures that the patient is served with specific goals by a team of appropriate healthcare providers, social service agencies and governmental bodies as needed.

Morley says the model is based on the experiences of a husband-and-wife doctor team who spent several years caring for residents of the small community of Kotzebue, Alaska.

“They noticed that these people who were economically challenged with chronic diseases didn’t respond as well as expected to the care they received,” Morley says. “So they recruited other members of the community to work closely with the patients. They found that many didn’t have adequate heat, decent nutrition or any kind of support network.”

Once CHWs were able to help patients correct those problems, their health outcomes improved significantly. The model has since been applied throughout a number of communities throughout the country.

Saginaw Pathways will be unique among local services, Morley says, because of the collaboration involved. “It creates a strong partnership,” she says, “among healthcare and social services providers, agencies serving special populations and coordinating and convening agencies and organizations.”

That collaboration goes down to the level of service delivery, as well. Each patient is assigned a team consisting of a CHW, a supervising nurse and a social worker. “The team coordinates and monitors the patient’s care,” Morley says, “including healthcare, human services and daily living support.” Each patient is placed on one or more specific “pathways” — each a framework for results-oriented care planning designed expressly for management of a specific chronic illness.

“The people we’re serving have a much higher incidence of — and higher death rates from — obesity, diabetes, high blood pressure and kidney and heart disease,” Morley says. “They’re also more likely to use the emergency room as their primary point of care, and not get care until their conditions are very serious.

“That’s one of the things that strains the healthcare system and makes it more expensive. More proactive management of their disease not only improves the quality of their care, but lowers the cost of it as well.”

The program will be funded as part of a $14-million healthcare innovations grant from the U.S. Centers for Medicare and Medicaid Services. The recipient agency is the Michigan Public Health Institute, which coordinates the initiative in three target areas: Saginaw County, Muskegon County and Ingham County.

MiHIA and Alignment Saginaw are co-conveners of the Saginaw County program. Covenant HealthCare, St. Mary’s of Michigan and Health Delivery, Inc. are the care coordination agencies who will recruit and train CHWs, while Saginaw County Community Mental Health Authority serves as the grant fiduciary and provider of Hub services.

The program is expected to begin accepting patients on February 4, 2013.


 Appointment of new Medical Director

Health Delivery, Inc. would like to announce the appointment of its new Medical Director, Douglas Saylor, MD. Dr. Saylor has worked for Health Delivery, Inc. at its HDI OB/GYN & Midwifery Services in Bay City, MI for nearly ten years. He fulfilled his undergraduate studies as well as his Doctor of Medicine degree at Michigan State University and completed his residency at Wm Beaumont Hospital in Royal Oak, MI. Health Delivery, Inc. is excited to move forward in its pursuit of excellence with Dr. Saylor at the helm of the medical staff

Health Delivery, Inc. names new President/CEO

Brenda Coughlin

5-4-2012—Health Delivery, Inc. announced that its Board of Directors has appointed Brenda Coughlin, MD, MPH as its new President and Chief Executive Officer. A perfect in house candidate for the job, Coughlin has been with Health Delivery, Inc. for over 13 years, serving as Medical Director for the majority of those years. Coughlin’s intrinsic understanding of Health Delivery’s vision and mission of providing exceptional care to our underserved communities has made for a seamless transition fervently supported by the HDI team.

“I’m thankful to be able to lead Health Delivery, Inc. into the future. As President Franklin Delano Roosevelt said, ‘People acting together as a group can accomplish things which no individual acting alone could ever hope to bring about.’ I fully believe that Health Delivery, Inc. is in a position to accomplish great things for our patients and our communities. I look forward to accomplishing these great things together”, Coughlin said in a recent statement.

Health Delivery, Inc. is a large group of Federally Qualified Community Health Centers that has been seeing ever increasing numbers of medical and dental patients in Mid-Michigan for over 43 years.


Health Delivery, Inc. moves the Shiawassee Community Health Center in Owosso

Health Delivery, Inc. began seeing patients at its new location in Owosso at 1975 West M-21 (on the corner of M-21 and Delaney) on May 23, 2012. The new, larger health center will accommodate even more patients and make health care even more accessible for Shiawassee and its neighboring counties. For more information, call 989-729-4848.